FAQ
Hi, How can we help?
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How long does it take for a transfer to arrive?
Transfers to and from Bano (corporate or personal) can be made in real time.
Other money transfers take time to arrive depending on the currency and method of transfer:
Local money transfers: usually arrive in a few minutes, but can take up to 2 business days.
International: Usually takes 1-5 business days. In some cases, such as compliance reviews, the arrival time may be extended.
Please note:
Some banks only process remittance transfers on business days, so please allow time for arrival.
Funds transactions should strictly comply with the foreign exchange control system and relevant regulatory norms of the location.
According to regulatory requirements, banks and financial institutions will review the funds during the remittance process, which may result in a delay in the arrival of the funds.
If the waiting time for your remittance is longer than expected, please contact the recipient organization first to confirm the fund situation.